789vs Privacy Policy – Your Information Is Safe With Us

1 Introduction & purpose

789vs (https://789vs.net) is a popular online gaming platform in Bangladesh. This Privacy Policy is designed to inform our users about how 789vs collects, uses, stores, and protects personal information.

By creating an account on 789vs, you confirm that you have read and agreed to this Privacy Policy in full. We believe transparency is the foundation of trust — that is why this policy is written in plain, straightforward language rather than complex legal jargon.

Protecting your privacy is not just a legal obligation — it is a core ethical commitment of 789vs. We want you to use our platform with complete peace of mind, knowing your information is in safe hands.

2 What Information We Collect

789vs only collects information necessary to provide its services. A detailed list of the data collected is provided below:

We never store your password — it is kept as an encrypted hash. Your card number and full financial details are also never stored on 789vs servers.

3 How we collect your data

789vs collects your information in several ways. Each method is explained below:

• Directly from you: Information you provide directly through the registration form, KYC verification process, or when contacting our support team.
• Automatically: When you use the 789vs platform, certain data is collected automatically through log files, cookies, and similar technologies.
• From payment providers: Payment providers such as bKash, Nagad, or banks share the necessary data to verify transactions.
• From identity verification agencies: Identity verification may be carried out with the assistance of trusted third parties as part of the KYC process.

4 Purpose of data use

789vs uses your information solely for the specific purposes outlined below — never for anything beyond them:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and bonuses.
• Providing gaming services and customer support.
• Preventing fraud, money laundering, and unauthorized activity.
• Improving platform performance and the overall user experience.
• Meeting legal obligations and fulfilling regulatory requirements.
• Sending you relevant offers and promotions based on your preferences (only where consent has been given).
• Managing responsible gaming programs and identifying potential issues.

If you no longer wish to receive marketing messages, you can opt out at any time through your account settings. Please note that essential service communications (such as transaction confirmations) cannot be turned off.

5 Data sharing policy

789vs does not sell your information to third parties. However, limited data may be shared in certain circumstances:

• Service providers: Data may be shared with trusted partners for payment processing, KYC verification, cybersecurity, and customer service. They may only use the data for the specified purpose.
• Legal obligations: We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement agency.
• Company restructuring: In the event of a business restructuring or sale of 789vs, data may be transferred to the new managing authority, but the terms of this policy will continue to apply.

6 Cookies & Tracking Technologies

The 789vs platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

• Essential cookies: Required to maintain login sessions, security tokens, and core platform functionality. Disabling these will prevent the platform from working properly.
• Functional cookies: Used to remember your preferred language and layout settings, making your experience smoother and more personalized.
• Analytics cookies: Anonymous statistics are collected to understand which parts of the platform are most used. No personally identifiable information is included.

You can manage cookies through your browser settings. However, disabling essential cookies may make it difficult to log in to 789vs.

7 Data retention period

789vs does not retain your information longer than necessary. The retention period for each type of data is as follows:

• Account information: for the duration the account is active and up to 5 years after closure, as required by law.
• Financial transaction records: 7 years (as required by financial regulations).
• Gaming history: 2 years or until account closure.
• Support conversations: 1 year.
• Log files and technical data: up to 90 days.

Once the retention period expires, data is securely deleted or irreversibly anonymized. Some data may need to be kept beyond the periods stated above due to legal obligations.

8 Your Rights

Under the 789vs Privacy Policy, you have the following rights:

• Right to access: You may request to view the information we hold about you.
• Right to rectification: You may submit a request to correct any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.
• Right to restrict processing: You may request that the use of your data be restricted in certain cases.
• Right to withdraw from marketing: You may opt out of marketing communications at any time.

To exercise these rights Contact Us. We typically process requests within 30 business days.

9 Security measures

789vs uses industry-leading security technologies to protect your information:

• 256-bit TLS/SSL encryption — across all data transmissions.
• Multi-factor authentication (MFA) — an additional layer of security for your account.
• Firewall and intrusion detection systems — to block unauthorized access.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• Server-side encryption — sensitive data stored in the database is kept encrypted.
• 24/7 security monitoring — any unusual activity is detected in real time.

That said, no online platform can guarantee 100% security. 789vs continuously works to maintain the highest possible level of protection. If you suspect a security issue, please contact our support team immediately.

10 Minor protection

789vs is an 18+ platform. We strictly ensure that minors are not able to access our services.

Date of birth is verified at registration, and a government-issued ID is required during KYC to confirm age. Any account found to belong to a user under 18 will be closed immediately.

We do not intentionally collect any information from minors. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately.

11 Policy changes

789vs reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by:

• We will send a notification to your registered email.
• You will see a pop-up notice when you log in to the platform.
• We will update the effective date at the top of this page.

Continued use of 789vs after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12 Contact

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Click the chat icon in the bottom corner of the platform
• Response time: Typically within 24–48 hours
• Support hours: 7 days a week, 24 hours a day